Rental Agreement

RENTAL AGREEMENT Charleston Book N Bounce LLC (the "Company"), operating as BookNBounce — Charleston, South Carolina Effective July 9, 2026 (version rental-v3) 1. PARTIES AND EQUIPMENT. This agreement is between the Company and the customer placing this booking (the "Renter"). It covers the inflatable unit(s) in the order together with blowers, extension cords, stakes, sandbags, and any other items the Company delivers (the "Equipment"). The Company owns the Equipment at all times. 2. RENTAL PERIOD AND RESPONSIBILITY. The rental period runs from delivery until the Company picks the Equipment up. The Renter is responsible for the care, custody, and control of the Equipment for the entire rental period. 3. DELIVERY AND SITE REQUIREMENTS. The Renter will provide: (a) a clear access path at least 4 feet wide from the vehicle to the setup location; (b) a reasonably level setup area free of rocks, sticks, debris, and animal waste, with adequate overhead and side clearance (no branches or power lines); and (c) a standard 110V outlet within 75 feet of the setup location, or a generator arranged in advance. Before delivery, the Renter must locate and mark all sprinkler lines, septic systems, invisible fences, and other underground utilities in the setup area; the Company is not responsible for damage to unmarked lines caused by stakes or anchors. An adult (18+) must be present at delivery and at pickup. If the site is unsuitable or no one is available at the scheduled delivery time and the delivery cannot be completed, the booking is treated as a cancellation within 48 hours of delivery (no refund) under Section 6. 4. USE RULES. The Equipment must not be moved once the Company places it. The blower must run the entire time the unit is in use. The Equipment must be kept clean and dry; water may be used only on units the Company designates as water units. The unit must not be used in sustained winds over 15 mph, during lightning, or in rain. The Renter agrees to enforce the safety rules in the Liability Waiver at all times. 5. PAYMENT. Full payment is due at booking through the app. Requested dates are held for approximately 30 minutes during checkout; if payment completes after the dates have been taken by another booking, the order is automatically canceled and refunded in full. 6. CANCELLATION BY RENTER. To cancel, contact the Company. Refunds are based on when the Company receives the cancellation request, measured against the scheduled delivery date: (a) 7 or more days before delivery — full refund; (b) less than 7 days but more than 48 hours before delivery — 50% refund; (c) within 48 hours of delivery — no refund. Refunds are issued to the original payment method. 7. WEATHER POLICY. Inflatable equipment cannot be operated safely in sustained winds over 15 mph or gusts over 20 mph, during lightning or heavy rain, or when the ground is too saturated for safe anchoring. The Company may cancel, postpone, or end a rental early when it determines conditions are unsafe, and its determination is final. If the Company cancels for weather before delivery, the Renter will receive a credit for a future rental of equal value, valid for 12 months from the original event date; weather cancellations are not eligible for cash refunds. Once the Equipment has been delivered, no refund or credit is given for weather. If unsafe weather develops during use, all users must exit the Equipment immediately. 8. DAMAGE, LOSS, AND FEES. The Renter is responsible for the Equipment while it is in the Renter's care and agrees to pay: (a) the cost to repair damage beyond normal wear and tear, or the replacement cost if the Equipment is damaged beyond repair, lost, or stolen; (b) an excess cleaning fee if the Equipment is returned in a condition requiring more than standard cleaning (for example mud, food, silly string, face paint, glitter, or animal waste); and (c) a late fee if the Equipment or the site is not made available at the scheduled pickup time. These amounts may be charged to the payment card on file as described in the Payment & Card Authorization Agreement, and the Company will provide an itemized receipt for any such charge. 9. PERMITTED USE. The Equipment is rented for private, residential-style event use at the delivery address in the order. The Renter may not re-rent the Equipment, charge admission for its use, or move it to another location. 10. INDEMNIFICATION. The Renter agrees to defend and indemnify the Company against claims by guests, participants, or other third parties arising out of the use of the Equipment during the rental period, as further described in the Liability Waiver. 11. LIMITATION OF LIABILITY. To the fullest extent permitted by law, the Company's total liability arising out of this agreement or the rental will not exceed the total amount the Renter paid for the rental, and the Company is not liable for indirect, incidental, or consequential damages (such as other event costs). 12. DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER. The parties will first attempt to resolve any dispute informally by contacting each other. Any dispute arising out of or relating to this agreement or the rental that cannot be resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, held in Charleston County, South Carolina, or by videoconference if both parties agree. Either party may instead bring an individual claim in small claims court. Both parties waive the right to a jury trial and the right to participate in a class action or other representative proceeding. If the class action waiver is found unenforceable as to a particular claim, that claim must proceed in court, not arbitration. 13. GENERAL. This agreement is governed by the laws of the State of South Carolina. The Liability Waiver and the Payment & Card Authorization Agreement accepted at checkout are part of this agreement. If any provision is held unenforceable, the remaining provisions stay in effect. Checking the box at checkout is the Renter's electronic signature and has the same effect as a handwritten signature.